Our Goal is 110% Customer Satisfaction
Norman was a pleasure to work with. As a first time home buyers, I was most impressed with his ability to read where in the process my wife and I were. For example, when we started searching for homes in the fall of 2013 we were very eager but over the holidays and winter took a break as we were traveling frequently. It was always nice to hear from Norman with the occasional message with a home we may be interested in to remind us of what is out there. When we started back up looking at homes again in the late winter of 2014 his knowledge of processes and negotiation were helpful to rely on. We immediately found a home we liked and the process from early March to today’s closing couldn’t have been smoother. The team we had assembled with Norman, our lawyer and mortgage broker worked incredibly well together and efficiently. As my wife and I left the closing today we remarked how incredibly easy this process was, no doubt due to Norman’s professional knowledge and willingness to go the extra mile.
Paul, Windham, NH
Norman helped me buy a condo in Brighton when I was stilling teaching in Indiana: he was incredible. I had met him and looked at places during a brief visit to Boston, but my offer on a condo wasn’t accepted. I returned to Indiana, and looked at places on-line until I found one that looked good. Norman went to the place and took about 50 photos which he e-mailed to me, and he gave me very good insider information about the neighborhood, (I didn’t know anything about Boston), and the value of the property as an investment should I choose to leave Boston. I worked with Norman to make an offer. Several offers were received by the seller, but Norman fought for my offer, and it was accepted. Then, the trickiest part was that I was driving to Boston to move with my cat. I wanted to close the day I arrived, so we could just move right in. Norman mastered the timing of every step of the purchase, the mortgage, handing over the keys, etc before 5:00 p.m. — while his assistant watched my cat at his office!! I’ve been totally happy over the past two years in my condo – great location and nice neighbors … and my cat is doing great in case you wondered.
Lee, Brighton, MA
Norman helped us buy our home in Brighton over five years ago. Knowledgeable and personable, he went above and beyond to walk us through the process, negotiate on our behalf, and impart a peace of mind. He continues to keep in touch, has valuable connections within the community, and has even met with us to discuss future options for our home. His expertise and service have proven invaluable.
Rae, Brighton, MA
Norman helped my wife and I buy our first home. From the moment we met Norman we new we were in good hands. Norman was very patient with us as we took some time to finally make a decision. Every phone call, email, text was answered right away and every showing Norman displayed his knowledge of the business. I do and will continue to recommend Norman to anyone trying to buy, sell, or rent a home.
Anonymous, Kingston, MA
“Many thanks to Neil Eustice for the many hours and miles he spent helping me in a successful search for my new home.” Rosemary Monz, Rockland, MA “I wanted to take a moment to offer you my gratitude for all the work you did to make my dreams of owning my own home a reality. In addition to the endless hours spent on the home search, you were also able to help me find a great mortgage broker and even went so far as to bring me a wonderful housewarming gift after I moved into my new home.” Kim, Watertown, MA “Just wanted to say thanks for the impeccable service provided by you and your staff during the sale of my condo as well as during the purchase of the new one. It was a pleasure…completing our third deal working together. I look forward to the next one and will continue to proudly recommend your services to friends and neighbors.” Nicholas Drobot, Brighton, MA “Was very thorough and patient throughout the entire transaction and handled every detail with such professionalism. I found Norman to be very helpful and continually did his best to help answer all of my questions. I would highly recommend…” Tim Haswell, Medford, MA “On behalf of my family, I would like to thank you and your staff for a great job in finding our dream house. You were very professional and caring to make sure that you found us the right house. You helped me in many ways to work around my busy schedule to look at houses. I was very particular in what I was looking for and you were very patient and stuck with me to the end. You went out of your way many times to send listings of houses in locations I was interested in.” “I have recommended you to my family and friends. I know you will treat them with the same respect and professionalism you showed me while helping them obtain their dream house.” Muna H. Vitale, Brighton, MA “We want to thank you for your invaluable assistance over the past few months – without you; we’d likely still be renters! Your hard work and encouragement really kept us going through this whole experience.” Chris Blanchard and Lindsay Toghill, Brighton, MA